Our Story
AI-Media: Our Values
Driven by our commitment to excellence and inclusivity, our core values shape every aspect of our work and relationships with customers, partners, and each other:
We Deliver
We work to deliver a convenient and consistent customer experience, from the initial search process through to delivery of solutions. We balance quality, effort and speed, while learning from past mistakes, and executing with discipline and high quality.
We Respect Diversity
We foster an environment where everyone feels included and empowered. we welcome new ways of thinking and are always looking at how we can create equitable opportunities for our people, customers and partners.
We Bring Our Best
We say what we’ll do and do what we say. We hold ourselves and each other accountable, and we treat AI-Media’s resources as if they were our own.
Making the world’s content accessible for everyone
AI-Media was founded with the belief that everyone deserves access to information. And this vision remains today as we continue our journey as the world’s leading captioning provider, pioneering technology that’s revolutionizing the way millions across the globe consume content.
How it all started
AI-Media was founded by Alex Jones and Tony Abrahams, who are both keen advocates for people with disability. Born deaf, Alex grew without the chance to enjoy the same access as his hearing friends. Later in life, Alex met Tony, and the duo quickly bonded over their common goal of ending the exclusion faced by people with disability. This materialized in the creation of AI-Media.
A captioning technology pioneer
Today, AI-Media is a global organization that helps many of the world’s leading brands caption their TV broadcasts, live streams, events, virtual meetings and more. Our team is spread across the globe, with more than 500 employees situated across six office locations in the US, UK, Canada and Australia. Our technology delivers over 7 million minutes of captioning, transcription and translation for live and recorded media content, online events and web streams every month.
Our Story
View some of the key milestones in AI-Media’s journey to becoming the world’s leading captioning provider.